UTC's main strategic objective in the medium term to be considered by customers and the market as the benchmark in quality and service in transport.
To achieve not just look it ... has to be the ...
Strategic directions that will guide the UTC in the way proposed are as follows:
Provide a service of excellence, ensuring total customer satisfaction internally and externally, enabling the continuous value creation for all stakeholders.
Be recognized by society as a reference in the provision of passenger transport services, while promoting sustainable mobility and improved quality of life for its customers.
To achieve our mission and achieve our vision, we outline a strategy that focuses on quality and professionalism of our employees as pillars of our company. We value the highest standards of ethical behavior, politeness and respect for others, values that express our identity such as fidelity and reliability conquered, experience gained over eight decades, daily performance in safety, consistency and accuracy in services and full transparency in customer relations.